FAQs

Running a business comes with numerous responsibilities, including keeping your establishment clean and germ-free for your staff and guests. However, there are a lot of misconceptions about how to go about doing so in the most effective way.

Here are some frequently asked questions about cleaning, sanitizing and disinfection plus the products and equipment we offer that we get from business owners just like you.

Why can’t I just wipe everything down?

Simply wiping down a surface is not enough to fully destroy the germs that exist upon it. This practice isn’t always done evenly, and many surfaces are often missed altogether. The specialized sprayer technology on the equipment that we offer provides complete coverage on all surfaces, objects and areas that might otherwise be missed by ordinary cleaning.

Person spraying an office

Why can’t I just wipe everything down?

Simply wiping down a surface is not enough to fully destroy the germs that exist upon it. This practice isn’t always done evenly, and many surfaces are often missed altogether. The specialized sprayer technology on the equipment that we offer provides complete coverage on all surfaces, objects and areas that might otherwise be missed by ordinary cleaning.

Why should I clean dirty surfaces prior to disinfection?

When a surface is covered in dust, dirt, oil and other debris, it creates a barrier between the surface and the disinfectant being used on it. This makes it more difficult for the disinfectant to dive deep and destroy bacteria and viruses. The better a surface is cleaned of visible particles, the more effective of a job disinfectant can perform.

What’s the difference between sanitizing and disinfecting?

It’s a common misconception that sanitizing and disinfecting are the same thing. They’re not. The main difference is in what microorganisms they attack and how they do it. Sanitizing only affects bacteria and just reduces the number that are present on a surface. On the other hand, disinfecting tackles both viruses and bacteria and completely destroys or inactivates them so they’re no longer present on the surface.

When should I disinfect my business?

In general, we recommend daily cleaning and disinfection. Particular attention should be given to “high-contact” surfaces which are things that people might touch very frequently throughout the day like phones, doorknobs, keyboards, touchpads, handrails and elevator buttons. These should ideally be disinfected after each use.

How do I know what disinfectants are approved for use against viruses?

List-N, established by the Environmental Protection Agency (EPA), contains all registered chemicals that have been deemed effective against "emerging pathogens". That is, viruses more difficult to kill. All chemicals on this list are given an official registration number.